Security. We take it to heart.

We built Roost to help renters make financial progress and properties reduce their compliance risk.

For us to do that well—really well—privacy can’t just be a requirement. It has to be one of the things we value with our whole hearts and protect with the very best tools, policies, and practices out there. So we do.

Privacy

We do not sell your personal information or share it with unaffiliated third parties for their own advertising or marketing purposes. Check out our Privacy Policy for more information.

Security

We use 128-bit or higher encryption to protect during the transmission of data to our site and encrypt data at rest. If we suspect any suspicious activity on your account then we’ll alert you as soon as possible.

Incident response

We have a dedicated security team that investigates and responds to issues as quickly as possible.

External security assessments

We work with independent third-parties who regularly assess our site for vulnerabilities.

External auditing

Roost is SOC 2 Type 2 compliant. All team members adhere to the company’s security policy and code of conduct.

Regulation

Roost is regularly reviewed and complies with third-party audits, and regulations from the Consumer Financial Protection Bureau and the Fair Credit Reporting Act. We also work with in-state attorneys to ensure local jurisdiction compliance.

Banking

Roost partners with FDIC-insured banks, and includes FDIC pass-through insurance.

Products

• Security Deposits
• Refund Automation
• Balance Recovery
• Help & Disputes
• Unclaimed Property
• Pricing

Solutions

• Multifamily
• Student housing
• Single family

Resources

• Ultimate guide to security deposit automation
• Refund revolution: A modern guide to electronic security deposits refunds & compliance
• Why cash security deposits are here to stay
• How centralizing and automating security deposit management can save you money
• Minimizing unclaimed property: strategies for uncashed refund checks
• Renter financial wellness

Company

• About us
• Careers
• Property FAQs
• Resident FAQs
• Contact us

Important info

Important info often gets buried in "fine print" so we’ve opted for some "reasonably-sized print" instead. We’re not a law firm, so we can’t provide any advice or opinions about possible legal rights, remedies, defenses, options, selection of forms or strategies. And by hanging out here with Roost, you agree to our Terms of Use, Legal Disclaimer, and Advertising Disclosure.